A home visit and a video appointment both let you speak to a physiotherapist without travelling. The difference is what the clinician can assess and how the visit fits your needs. Here’s how to compare the two before making a request.
When might a home visit make sense?
A home visit is an in-person appointment. It can be useful when travelling is difficult or you want to discuss everyday activities in the setting where you do them. Tell us your postcode, any access arrangements and what you’d like help with so we can discuss availability and suitability.
MSK home visit initial assessments are 60 minutes: £100 in Manchester and £160 in London. Follow-ups are 45 minutes: £85 in Manchester and £135 in London. Check current fees and appointment lengths before requesting.
What can you do in a video appointment?
On video you can talk about your symptoms, demonstrate movements when appropriate and discuss your rehabilitation plan. It can also be useful for a follow-up where the goal is to review progress or practise exercises. If you need a physical examination or hands-on treatment, an in-person appointment may be more appropriate. NHS England’s guidance on remote MSK consultations explains how clinicians consider suitability.
Our virtual MSK appointments cost £55 for a 45-minute initial assessment and £40 for a 30-minute follow-up. Have a private space, a charged device with a camera and enough room to move if your clinician asks you to demonstrate a movement.
What should you choose in the form?
- Choose Home Visit Enquiry if you want a clinician to visit you. We’ll discuss coverage and availability before confirming.
- Choose Online video appointment for virtual MSK care. We’ll confirm whether it’s suitable and how to join.
- If you’re unsure, contact us to discuss the choice before requesting a time.
Request an appointment
Choose a clinic appointment, home visit enquiry or virtual MSK assessment. We’ll confirm suitability and availability directly.